Established private household | Up to £95,000 per annum
Five shifts per week, up to nine hours per shift, 5 days per week.
Rotational shifts.
We are recruiting an experienced Head Housekeeper to lead the housekeeping team within an established private household in London. This is a senior, hands-on position with responsibility for the team, the rota and the day-to-day housekeeping standards across the residence.
You will already have held a Head Housekeeper or Director of Housekeeping position in a luxury environment whether that be a private home leading a large team or a 5 star hotel – and have a proven track record of leading a team. You’ll take ownership from the outset, give the team clear direction and lead by example in the day-to-day running of the household.
Key responsibilities
- Lead, train and support the housekeeping team, setting clear expectations and giving practical feedback.
- Plan and manage rotas, allocate daily duties and arrange cover for holidays and absences.
- Write and implement standard operating procedures (SOPs) that reflect the household’s routines and standards.
- Oversee daily housekeeping and scheduled deep cleaning, checking that work is completed to the expected standard.
- Work alongside the team when needed and demonstrate the care and attention to detail you expect from others.
- Get involved in team recruiting when needed.
Essential experience
- A proven track record as a Head Housekeeper or Director of Housekeeping in a luxury private household, five-star hotel or comparable luxury environment.
- Direct experience managing a housekeeping team, with responsibility for rotas, training and quality of work.
- Experience developing housekeeping procedures and putting them into practice across a team.
- A calm, discreet and approachable leadership style, with the confidence to address issues promptly and professionally.
- Availability to work five shifts per week, up to nine hours per shift, with two days off each week.
- Immaculately presented.
How to apply
Please apply with your CV, highlighting the size of the teams you’ve led, the luxury environments you’ve worked in and the housekeeping procedures you’ve introduced or managed.
If you’ve recently applied for a housekeeping role with Silks Luxury Lifestyle and haven’t heard back, please do not reapply.
