Frequently Asked Questions
We place a wide range of private household and lifestyle staff including private housekeepers, professional nannies, butlers, chauffeurs, private chefs, house managers, estate managers, personal assistants and domestic couples.
We work across London, Surrey, the UK supporting both primary residences and second homes.
Yes, we pride ourselves on visiting clients in the privacy of their homes or hotels dependent on availability and location.
No, fees are only payable once you have successfully appointed a candidate.
Time frames vary depending on the brief; however our focus is always on delivering the right fit rather than rushing the process. Rushed placements are NOT recommended.
We can assist with selected temporary and fixed-term placements depending on the requirement.
Where possible, yes. Trials can be arranged depending on the candidate’s availability and current commitments. We recommend trials where we can.
We offer a replacement period in line with our terms, providing reassurance and continuity.
An individual who will fit into your family dynamic. Attention to detail, discretion, organization are a given along with proven experience within private households and of course excellent references are a must. View our housekeepers section.
A house manager oversees the running of the household and staff, while a butler focuses on personal service and front-of-house standards. View our House Manager/Butler page.
No our service is entirely free for candidates.
We look for candidates with relevant private household or high-level service experience, supported by strong references. Silks Requirements for candidates
Yes, we provide guidance throughout interviews and placement to ensure the right match for both client and candidate. The Harmony Method.
We are partnered with www.stafftax.co.uk which we will fully support you with.
We are registered with the ICO – Information Commissioner’s Office. Contact us for a copy of our certificate
